Effective June 16, 2026
Privacy Policy
Callacore LLC uses this website to explain our manufacturing services, receive quote requests, and help prospective customers contact us. This policy explains what we collect, why we collect it, and how to reach us about your information.
Information We Collect
Contact and RFQ details
When you submit a quote request or contact us, we collect the details you provide, such as your name, company, email, phone number, quantity, order timing, notes, and related project information.
Uploaded files
If you upload drawings, CAD files, PDFs, or other project files, we use them to review your request, prepare a quote, and communicate with you about the work.
Website analytics
We use Google Analytics 4 to understand site traffic, page views, referral sources, and general engagement so we can improve the website and measure marketing performance.
Microsoft Clarity
We use Microsoft Clarity to understand how visitors use the site. Clarity may collect clicks, scrolls, page interactions, and session playback so we can spot confusing areas and improve the experience.
Cookies and Similar Technologies
Our analytics tools may use cookies, pixels, scripts, or similar technologies to recognize browser activity and understand how visitors move through the website. These tools help us see broad patterns, such as which pages are useful and where visitors may run into friction.
How We Use Information
- Respond to RFQ submissions, contact requests, and sales questions.
- Review uploaded files, drawings, and project details so we can prepare accurate quotes.
- Send internal notifications to the Callacore team through our email provider.
- Measure website traffic, improve page content, and fix confusing user flows.
- Protect the website, troubleshoot errors, and maintain business records.
How Information Is Shared
We do not sell personal information. We may share information with service providers that help us operate the website and respond to requests, including website hosting, email delivery, analytics, and session insight tools. These providers process information for us so the site and RFQ workflow can function.
We may also disclose information when required by law, to protect our rights, or to investigate misuse of the website.
Data Retention
We keep RFQ submissions, contact details, uploaded files, and related communications for as long as needed to respond to the request, support customer relationships, meet legal or accounting obligations, and keep practical business records. Analytics and session insight data are retained according to the settings and retention periods available in Google Analytics 4, Microsoft Clarity, and our hosting tools.
Your Choices and Requests
You can ask us to review, correct, or delete information you have submitted, subject to legal, security, and business record requirements. You can also use your browser settings or privacy tools to block or delete cookies.
Security
We use reasonable safeguards to protect information submitted through the website. No website or email workflow can be guaranteed perfectly secure, so please avoid submitting highly sensitive personal information that is not needed for a quote.
Contact Us
For privacy questions or data requests, contact Callacore LLC at support@callacore.com or call (620) 531-9217.
We may update this policy from time to time. Updates will be posted on this page with a new effective date.